Clientwharf

Trust and safety

Report abuse or copyright infringement

Clientwharf is a private client portal: files are shared only with the client contacts a workspace invites, never through public download pages. If you have found content on Clientwharf that infringes your copyright, spreads malware or phishing, or otherwise breaks our Acceptable Use Policy, tell us here.

You can also email abuse@clientwharf.com. To report a security vulnerability in Clientwharf itself, see our security page instead.

If someone is in immediate danger

Contact your local emergency services or law enforcement first. We cooperate with valid legal requests.

Send a report

Your details

If you are reporting on behalf of a company or rights holder.

The content

A Clientwharf portal link (clientwharf.com/p/…), a portal on a custom address, or a download link.

What is wrong with the content, and anything that helps us find it.

We use your details to handle this report, as described in our privacy policy.

Copyright notices and counter-notices are legal statements. Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. If you are unsure whether content infringes your rights, consider getting legal advice first.

What happens after you report

  1. We acknowledge your report

    You get an automatic email with a reference number straight away. A person reads every report, and we aim to reply within 2 business days.

  2. We review it

    We check the content against our Acceptable Use Policy and, for copyright notices, check that the notice includes the required statements and signature. We may ask you for more information.

  3. We remove or disable access

    If the report is valid, we disable access to the specific file or content. For serious or repeated abuse, such as malware or phishing, we suspend the whole workspace.

  4. We notify the uploader

    We tell the workspace owner what was disabled and why. For copyright notices, we may share the notice, including your name and contact details, so the uploader can respond.

  5. Counter-notices

    If your content was removed and you believe that was a mistake or misidentification, send a counter-notice using this form. We forward a valid counter-notice to the person who sent the original notice. Unless they tell us within 10 to 14 business days that they have filed a court action, we may restore access. Details are in our Copyright Policy.

  6. Repeat infringers

    Each valid notice against a workspace counts as a strike. Workspaces that repeatedly infringe copyright or break our rules are suspended and may be closed.

Related policies